Design of Participants Registration System for Training and Consulting Institution
Timotius Kevin1, Fernaldi Kurniawan2, Victor Sutiono3, Vina Georgiana4

1Timotius Kevin, Information Systems Department, School of Information Systems, Bina Nusantara University, Jakarta, Indonesia.
2Fernaldi Kurniawan, Information Systems Department, School of Information Systems, Bina Nusantara University, Jakarta, Indonesia.
3Victor Sutiono, Information Systems Department, School of Information Systems, Bina Nusantara University, Jakarta, Indonesia.
4Vina Georgiana*, Information Systems Department, School of Information Systems, Bina Nusantara University, Jakarta, Indonesia.
Manuscript received on January 13, 2020. | Revised Manuscript received on January 21, 2020. | Manuscript published on February 10, 2020. | PP: 940-944 | Volume-9 Issue-4, February 2020. | Retrieval Number: D1443029420/2020©BEIESP | DOI: 10.35940/ijitee.D1443.029420
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)

Abstract: The rapid development information technology and the need for recognition of the workforce competencies, creating challenges for the growth of consulting and training institution. In this study, efforts will be made to improve participants registration system through the design of application. The author uses ITIL v3 problem management to analyze existing problems in the company and use the Object-Oriented Analysis and Design (OOAD) method in developing the systems. Data collection is done by conducting surveys, document studies, interviews and observations. The results of this study are a web-based registration system design that has the advantages of functional features, that is, Join Training, Invoice and Registration Status, where these three features will facilitate participants in registering, paying for and training placement. With the system developed, the registration process can run more effectively and efficiently than ever before and improve business operations at the institution. 
Keywords:  OOAD, ITIL V3 Problem Management, Registration Systems.
Scope of the Article:  Process and Workflow Management