MyMIS: An Appointment System for Outpatient Department
Mohamed Najib Salleh1, Halim Mad Lazim2, Mohd Nizam Saad3

1Mohamed Najib Salleh, School of Technology Management and Logistics, University Utara Malaysia, Sintok, Kedah.

2Halim Mad Lazim, School of Technology Management and Logistics, University Utara Malaysia, Sintok, Kedah.

3Mohd Nizam Saad, School of Technology Management and Logistics, University Utara Malaysia, Sintok, Kedah.

Manuscript received on 03 February 2019 | Revised Manuscript received on 10 February 2019 | Manuscript Published on 22 March 2019 | PP: 112-118 | Volume-8 Issue-5S April 2019 | Retrieval Number: ES3403018319/19©BEIESP

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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open-access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)

Abstract: This paper had discussed on the development of My MIS, which is an appointment system for outpatient department. The main objective of the system is to manage the flow of patients at the department. The system was developed based on the patients and staffs requirement. My MIS is generated in the format of Pre Hypertext (PHP) and Apache application server was used to run and read the system. MySQL database was selected to store all the patients and appointment information. The system effectiveness was verified through ARENA simulation model. Results show the system can reduce significantly waiting time at the outpatient department. Even though the system is developed for UUM Health Center, it can also be used by other medical centers as well. It is hope that the system will help government to meet their target of serving patients within 30 minutes.

Keywords: Appointment System, Outpatient Department, Waiting Time.
Scope of the Article: Knowledge Modelling, Integration, Transformation, and Management