Best Practices for Student Satisfaction in Achieving Academic Excellence – An Empirical Research
R. Tamil Selvi1, K. Sivananda Devi2, S. Aramuthakannan3

1Dr.R.Tamil Selvi*, Department of English, PSG Institute of Technology and Applied Research, Coimbatore, India.
2Dr.K.Sivananda Devi, Department of Mechanical Engineering, PSG Institute of Technology and Applied Research, Coimbatore, India.
3Dr.S.Aramuthakannan, Department of Mathematics, PSG Institute of Technology and Applied Research, Coimbatore, India.
Manuscript received on December 16, 2019. | Revised Manuscript received on December 22, 2019. | Manuscript published on January 10, 2020. | PP: 446-451 | Volume-9 Issue-3, January 2020. | Retrieval Number: B8117129219/2020©BEIESP | DOI: 10.35940/ijitee.B8117.019320
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Abstract: With the advent of technology and the challenges of engaging the students positively in the classroom, there is a humongous responsibility on the part of the educators, to satisfy the requirements of the students. The objective of the study is to investigate the effect of best practices in achieving students’ satisfaction. Some of the best practices that have been considered for achieving student satisfaction in this paper include academic (teaching learning process and knowledge acquisition and skills), social (a sense of belonging and interaction with faculty and peers), and environmental (sense of connectedness and utilization of campus resources). An innovative Student Satisfaction Measuring Instrument SSMI) was developed and used to measure the students’ satisfaction with reference to achieving academic excellence. The pilot study was administered for 20 students before the actual application of the instrument. Based on the feedback from the students and peers, the SSMI was improved to further fit in the requirements. The questionnaire included students’ demographic data, socio-economic status and close-ended questions in a five Likert type scale. The sample consisted of N = 286, where 113 (39.5%) were female and 173 (60.5%) were male undergraduate first year students of PSG Institute of Technology and Applied Research (PSG iTech). The data was analyzed using, Pearson r and ANOVA to identify the levels of student satisfaction. It was found that the subscales namely college environment, classroom infrastructure, teaching learning process, student-teacher relationship had a positive effect on achieving students’ satisfaction. The results of the study also indicate that the students’ satisfaction had a significant impact on their academic excellence. Further, this research will also sensitize curriculum developers, teacher trainers, administrators, and especially the teachers about the importance of best practices to be adopted for creating a conducive environment for student satisfaction. The work has been concluded with suggestions and future developments in achieving high academic performance with satisfied students. 
Keywords: Academic Excellence, Best Practices, College Environment, PSGi Tech, Student Satisfaction.
Scope of the Article:  Environmental Engineering