Key Factor for Successful Roll-on Roll-off (Ro-Ro) Operation: a Delphi Technique at Langkawi Terminal, Kedah
Amayrol Zakaria1, Yahya Majri2, Azila Ayub3, Rasidah Shafiee4
1Amayrol Zakaria*, Universiti Kuala Lumpur, Malaysian Institute of Marine Engineering Technology, Lumut, Malaysia.
2Yahya Majri, Universiti Kuala Lumpur, Business School, Kuala Lumpur, Malaysia.
3Azila Ayub, Universiti Kuala Lumpur, Malaysian Institute of Marine Engineering Technology, Lumut, Malaysia.
4Rasidah Shafiee, Universiti Kuala Lumpur, Malaysian Institute of Marine Engineering Technology, Lumut, Malaysia.
Manuscript received on November 13, 2019. | Revised Manuscript received on 23 November, 2019. | Manuscript published on December 10, 2019. | PP: 4566-4573 | Volume-9 Issue-2, December 2019. | Retrieval Number: B9032129219/2019©BEIESP | DOI: 10.35940/ijitee.B9032.129219
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: Roll-on Roll-off (Ro-Ro) vessel been used as a sea transportation that designed to carry cargo as well with passenger from one place to another place. This research is conducted at Langkawi Islands. The main transportation systems of this island are more on sea transport rather than air transport. The dissatisfaction of passengers with the facilities provided by Ro-Ro’s company at Langkawi Terminal has been discovered. Thus, this research are aims to investigate the key factors for successful Roll-on Roll-off (Ro-Ro) Short Sea Shipping (SSS) operations in Langkawi Terminal and to determine the relationship between key factors toward successful of Ro-Ro operation at Langkawi Terminal. Seven (7) competent expertise and experienced respondents in maritime sector at Langkawi terminal has been contributed in this research. A Delphi survey has been conducted for this research to identify any key factors and access their opinion on the relative of all key factors involved. Two (2) round of the Delphi questionnaire survey be used as a research instrument with the Likert scale. The reliability and validity of this research is 0.730. In conclusion, most respondents agreed that the key factors that have been analysis play an important role in achieving the successful of Ro-Ro operation at Langkawi Terminal.
Keywords: Short Sea Shipping (SSS), Roll-on Roll-off (Ro-Ro), Facilities, Delphi, Facities
Scope of the Article: Routing, Switching and Addressing Techniques