Information Communication Technology (ICT) in Public Sector Banks: Bane or Boon?
Gauri Prabhu1, Rohit Alandikar2

1Dr. Gauri Prabhu, Associate Professor, AISSMS Institute of Management, Pune (Maharashtra), India.

2Rohit Alandikar, Assistant Professor, Modern Institute of Business Management, Shivajinagar Pune (Maharashtra), India.

Manuscript received on 11 February 2020 | Revised Manuscript received on 27 February 2020 | Manuscript Published on 10 March 2020 | PP: 1-5 | Volume-9 Issue-4S March 2020 | Retrieval Number: D10010394S20/2020©BEIESP | DOI: 10.35940/ijitee.D1001.094S20

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Abstract: ICT has occupied almost every single vertical of human endeavour. For the meticulous services in banks, it has well equipped with the ICT. It increases an efficacy and usefulness of services tendered to the customers, and boosts business procedures, directorial decisions, and joint ventures, which underpins their abilities rapidly of altering and emerging economies with the help of ICT. The present paper emphasises the sways and drifts of ICTs on the banking industry of in this ear of technology. Market structure, innovation, productivity, and value chain these are the four dynamics which used for touchstone in the banking industry. Case studies of computer platform exercised selected Indian banks were considered for a clear conversant implication.

Keywords: Banking, ICT, Innovation, Economic Growth, Productivity.
Scope of the Article: Smart Grid Communications