Shift and Schedule Affecting Line Maintenance Performance
Abdul Ghani Abdul Samad1, Nur Ainaa Husna Omar2

1Abdul Ghani Abdul Samad, Senior Specialist, University Kuala Lumpur, Malaysian Institute of Aviation Technology, Dengkil, Selangor, Malaysia.

2Nur Ainaa Husna Omar, Undergraduate Student, University Kuala Lumpur Malaysian Institute of Aviation Technology, Dengkil, Selangor, Malaysia.

Manuscript received on 05 March 2019 | Revised Manuscript received on 17 March 2019 | Manuscript Published on 22 March 2019 | PP: 585-589 | Volume-8 Issue-5S April 2019 | Retrieval Number: ES3487018319/19©BEIESP

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Abstract: The main objective of this research is to identify the impact of shift and schedule related to stress that are reflected in line maintenance performance. It is also intended to emphasize more on the consequences towards the line maintenance personnel so they would be aware and take precaution steps. With the utilization of quantitative methods, 100 Malaysian Aircraft Maintenance Technicians (AMTs) from a major lowcost airline company were given a specifically-tailored questionnaire which investigates the impact of shift and schedule in their Line Maintenance Department. Based in Selangor, these maintenance personnel were from the 23-46 years of age and had a variety of weekly work schedule. The data has concluded that among them, several different health issues have been recorded because of irregular and/or extensive working hours. Other contributing factors included tough deadlines, low wages, work environment, and mismatch between personnel’s capabilities and organizational demands.

Keywords: Aircraft Maintenance Technicians (AMTs), Specifically-Tailored Questionnaire.
Scope of the Article: Software Maintenance and Evolution