Integration of Quality Function Deployment and Value Engineering in Furniture Manufacturing Industry for Improvement of Computer Work Station
Chougule Mahadeo Annappa1, Kallurkar Shrikant Panditrao2

1Chougule Mahadeo Annappa, Principal, A.G. Patil Polytechnic Institute, Vijapur Road, Solapur (Maharashtra), India.
2Kallurkar Shrikant Panditrao, Principal, AET’s Atharva College of Engineering, Charkop Naka, Malad West Mumbai (Maharashtra), India.
Manuscript received on 10 May 2013 | Revised Manuscript received on 18 May 2013 | Manuscript Published on 30 May 2013 | PP: 45-52 | Volume-2 Issue-6, May 2013 | Retrieval Number: F0776052613/13©BEIESP
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Abstract: Manufacturing operations in the Indian furniture industry are currently very competitive. It is necessary for entrepreneurs to improve the quality of their products and to develop processes including quality management to obtain new product design and development. Quality function deployment technique can be used in the processing development of new Computer work station to improve customer satisfaction. The use of QFD would enlarge the chance of success, produce higher quality products, and decrease the cost. The Computer Work Station was selected for this research because of its high sales number and it is most complicated compared to other furniture products. The ultimate goal of this research is to design and produce a new type of Computer Work Station. Important ratings of customer requirements are increased to some extent by effective implementation of Value Engineering with QFD. The result revealed that the average satisfaction values for all new types of computer work station are increased over those of the current computer work station from 1131 to 1956 (54.45%). Also design target values are increased from 1138 to 1988 (79.14%). Therefore with QFD approach, there is significant increase in average customer satisfaction between the current and the new designs.
Keywords: Quality Function Deployment, Value Analysis, Productivity Improvement, Cost Improvement, Furniture Industry, Computer Work Station.

Scope of the Article: Manufacturing Processes