Knowledge Management and Organizational Performance: A Research On Systematic Literature
Mubarak al Rashdi1, Suriati Binti Akmal2, Samer Ali Al-shami3
1Mubarak al Rashdi, Institute of Technology Management and Entrepreneurship, University, Technical Malaysia Melaka.
2Suriati Binti Akmal, Institute of Technology Management and Entrepreneurship, University, Technical Malaysia Melaka.
3Samer Ali Al-shami, Institute of Technology Management and Entrepreneurship, University, Technical Malaysia Melaka.
Manuscript received on 10 April 2019 | Revised Manuscript received on 17 April 2019 | Manuscript Published on 26 July 2019 | PP: 757-762 | Volume-8 Issue-6S4 April 2019 | Retrieval Number: F11530486S419/19©BEIESP | DOI: 10.35940/ijitee.F1153.0486S419
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open-access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: Studies that investigate the KM and organizational performance are few. The purpose of this study is to review the literature and review the articles related to the effect of knowledge management (KM) on organizational performance. A systematic literature review was conducted, and three screenings were performed to refine the articles. Article were extracted from Scopus and Web of Science (WoS). A total of 29 articles were considered to meet the selection criteria was reviewed, analyzed, and important information was extracted. A frequency analysis was conducted on these articles. The findings indicated that majority of the articles were extracted from WoS and published between 2015-2017 in Malaysia and Taiwan. The reviewed studies were conducted on manufacturing and technological industries using quantitative method. Sample size in most studies is less than 200 and data was analyzed using first generation of data analysis. Findings were discussed, and it was recommended for future studies to increase the sample size and use more frequently structural equation modeling.
Keywords: Knowledge Management, Organizational Performance, Systematic Literature Review, KM Process, KM Infrastructure.
Scope of the Article: Knowledge Modelling, Integration, Transformation, and Management