Development of Educational Services in Additional Education
Liliya A. Meteleva1, Anna V. Bogacheva2, Olga I. Vaganova3, Zhanna V. Smirnova4, Svetlana M. Maltseva5, Gennady S. Mironov6, Elena A. Aleshugina7

1Liliya A. Meteleva, Theory and Practice of Foreign Languages Departament, Federal State Budget Educational Institution of Higher Education “Togliatty State University”, Tolyatti, Russia.
2Anna V. Bogacheva, Department of teaching Russian in other language surroundings, Lobachevsky State University of Nizhni Novgorod, Nizhni Novgorod, Russia.
3Olga I. Vaganova, Department of vocational education and management of educational systems, Faculty of Management and Social and Technical Services, Minin Nizhny Novgorod State Pedagogical University, Nizhni Novgorod, Russia.
4Zhanna V. Smirnova, Department of Service Technologies and Technological Education, Faculty of Management and Social and Technical Services, Minin Nizhny Novgorod State Pedagogical University, Nizhni Novgorod, Russia.
5Svetlana M. Maltseva, Department of “Philosophy and Theology”, Faculty of Humanities, Minin Nizhny Novgorod State Pedagogical University, Nizhni Novgorod, Russia.
6Gennady S. Mironov, Department “Technology of logging equipment”, Siberian State University of Science and Technology named after academician M. F. Reshetneva, Krasnoyarsk, Russia.
7Elena A. Aleshugina, Department of Foreign Languages, Nizhny Novgorod State University of Architecture and Civil Engineering, Nizhni Novgorod, Russia.
Manuscript received on 07 June 2019 | Revised Manuscript received on 14 June 2019 | Manuscript published on 30 June 2019 | PP: 2507-2511 | Volume-8 Issue-8, June 2019 | Retrieval Number: H6893068819/19©BEIESP
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Abstract: Additional education is one of the elements of comprehensive modernization of the national education system. In recent years, this topic has been manifested with particular force and has aroused the interest of government officials, legislators and the public. The ongoing socio-economic changes in Russian education system have actualized the role of additional education and necessitated its improvement in accordance with the requirements of the state and society. Supplementary education throughout the world is intended to expand the opportunities for students, supplement existing knowledge, and improve it. The purpose of the article is to analyze the activities of the institution of additional education for its improvement. The article reveals the meaning of educational services in the institution of additional education. To achieve the set goal, the authors conducted a broad analysis of the concept of “educational service”, as well as “additional educational service”. On the basis of the information received, its own definition was revealed. An additional educational service is a set of educational opportunities offered by an educational institution within an educational program, the acquisition of knowledge and skills, the development of creative abilities to meet educational needs. The necessary components of educational service are selected. Without them its quality will be lower than expected. The authors also note that educational services in additional education are based on the general concept of “services” – as an activity that satisfies demand. Educational service is the most important component of the educational process, where the interests of children and parents intersect. Therefore, a special questionnaire for parents was developed, with the help of which the level of services provided was tested at the Ladushki supplementary education institution. Among the questions were: Does the institution of additional education “Ladushki” have sufficient number of services provided? In your opinion, at what level are the educational services provided? Does your child like activities? The presented results will help the institution to identify shortcomings in the organization of their work and to eliminate them in a timely manner. Conducting such surveys, it is also advisable to increase the level of service provision in the further work of the institution.
Keyword: Additional Education, Educational Services, Program, Pupils, Students, Survey.
Scope of the Article: Recent Trends & Developments in Computer Networks