Organizational Justice and Turnover Intention: The Mediating Role of Quality of Working Life
Obaid Aldarmaki1, Narimah binti Kasim2

1Obaid Aldarmaki, PhD senior student at Universiti Tun Husein On Malesia
2Narimah binti Kasim, Associate Professor Ts. Dr. Narimah Kasim, is a Senior Lecturer in the Department of Construction Management, Faculty of Technology Management & Business, Universiti Tun Hussien Onn Malaysia
Manuscript received on 26 August 2019. | Revised Manuscript received on 08 September 2019. | Manuscript published on 30 September 2019. | PP: 3299-3303 | Volume-8 Issue-11, September 2019. | Retrieval Number: K2120981119/2019©BEIESP | DOI: 10.35940/ijitee.K2120.0981119
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Abstract: Turnover intention (TI) is one of the critical issues that confront organizations and cost high capital investment. Most of previous studies focus on this issue among business organization while few examined it in public sector. Accordingly, this paper aims to examine the effect of organizational justice (OJ) on turnover intention among police personnel in United Arab Emirates (UAE). Further, quality of working life (QWL) is examined as a mediator between OJ and TI. A quantitative approach was deployed using a questionnaire. Data was collected from police in the capital of UAE. A total of 101 respondents participated in this study. The analysis was conducted using Smart Partial Least Square (PLS-SEM). The findings showed that OJ has a negative effect on TI. In addition, the IJ is the most important dimension of OJ followed by DJ and both have negative effect on TI. PJ has insignificant effect on TI. The QWL mediated partially the effect of OJ on TI. Decision makers are suggested to focus on OJ and QWL to reduce TI and there is an urgent need for more studies in public sector.
Keywords: Turnover Intention, Organizational Justice, Public Sector, Police Personnel, Quality of working life.
Scope of the Article: Quality Control