Single Server Queuing Model to Determine the Patient Flow Process in a Township Hospital
Vijaya Mani1, Vani Haridasan2

1Vijaya Mani, SSN School of Management, Kalavakkam (Tamil Nadu), India.

2Vani Haridasan, SSN School of Management, Kalavakkam (Tamil Nadu), India.

Manuscript received on 07 October 2019 | Revised Manuscript received on 21 October 2019 | Manuscript Published on 26 December 2019 | PP: 488-489 | Volume-8 Issue-12S October 2019 | Retrieval Number: L112110812S19/2019©BEIESP | DOI: 10.35940/ijitee.L1121.10812S19

Open Access | Editorial and Publishing Policies | Cite | Mendeley | Indexing and Abstracting
© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open-access article under the CC-BY-NC-ND license (

Abstract: This research aims to analyse the use of queuing theory in the two branches of a local township health care centre located in a small township in Tamil Nadu, India. A scenario from the out-patient departments of the aforesaid centre shows the relationship between the different variables operating the system. The focus of this research is also to provide some insights for improving the efficiency of the medical centre through the queuing model. The research concludes that the Queuing system at branch A of the health centre is 93% efficient and at Branch B it is 73%efficient.

Keywords: Queuing, Waiting time, Poisson, FIFO, Traffic Congestion.
Scope of the Article: Open Models and Architectures