Operational Excellence in Pharmaceuticals – The Role of Human Resource Management Practices in Pharmaceutical Industry, Hyderabad, India
Venkateswara Reddy Boya1, K. S. Sekhara Rao2

1Venkateswara Reddy Boya*, Department of Management, Koneru Lakshmaiah Education Foundation (K. L. University), Vaddeswaram, Guntur District, Andhra Pradesh, India.
2Dr. K. S. Sekhara Rao, (Research Guide), Associate Professor & RPAC Chairman, Koneru Lakshmaiah Education Foundation (K. L. University), Vaddeswaram, Guntur District, Andhra Pradesh, India.

Manuscript received on September 12, 2019. | Revised Manuscript received on 22 September, 2019. | Manuscript published on October 10, 2019. | PP: 383-387 | Volume-8 Issue-12, October 2019. | Retrieval Number: L32961081219/2019©BEIESP | DOI: 10.35940/ijitee.L3296.1081219
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)

Abstract: This research was carried out to understand the Role of Human Resource Management Practices in achieving Operational Excellence in Pharmaceutical Industry based at Hyderabad, India. This research aims to explain how an effective Human Resource Management system in an Organization can make a considerable change in accomplishing Operational Excellence. A research questionnaire on role of effective Human Resource Management practices in accomplishing Operational Excellence in Pharmaceutical companies 1, 2, 3 & 4 based at Hyderabad, India was developed to test the hypotheses on direct interview basis. In Pharmaceutical company 1, total 150 people were interviewed on the above topic. Out of 150, 63.33% (95 people) of the people Strongly agreed, 16.67% (25 people) of the people Agreed that effective Human Resource Management practices will help in accomplishing Operational Excellence in the Organization. The research was conducted at Pharmaceutical company 2, total 125 people were interviewed on the above topic. Out of 125, 71.2% (89 people) of the people Strongly agreed, 8.8% (11 people) of the people Agreed that effective Human Resource Management practices will help in accomplishing Operational Excellence in the Organization. The research was conducted at Pharmaceutical company 3, total 165 people were interviewed on the above topic. Out of 165, 66.06% (109 people) of the people Strongly agreed, 18.18% (30 people) of the people Agreed that effective Human Resource Management practices will help in accomplishing Operational Excellence in the Organization. Finally, the research was also conducted at Pharmaceutical company 4, total 143 people were interviewed on the above topic. Out of 143, 70.63% (101 people) of the people Strongly agreed, 14.69% (21 people) of the people Agreed that effective Human Resource Management practices will help in accomplishing Operational Excellence in the Organization.
Keywords: Operational Excellence, Pharmaceuticals, Human Resource Management Practices. Organization, People
Scope of the Article: Network Operations & Management