Staff Management at International Hotel Chains
Elena Yurievna Nikolskaya1, Anna Igorevna Kosheleva2, Olga Vladimirovna Pasko3, Natalia Iosifovna Kovaleva4, Sergey Alexandrovich Bannikov5
1Elena Yurievna Nikolskaya*, Plekhanov Russian University of Economics, Moscow, Russia.
2Anna Igorevna Kosheleva, Plekhanov Russian University of Economics, Moscow, Russia.
3Olga Vladimirovna Pasko, RUDN University, Moscow, Russia.
4Natalia Iosifovna Kovaleva, Moscow State Institute for Physical Culture, Sports and Tourism n.a. Yu.A. Senkevich, Moscow, Russia.
5Sergey Alexandrovich Bannikov, Financial University under the Government of the Russian Federation, Moscow, Russia.
Manuscript received on September 16, 2019. | Revised Manuscript received on 24 September, 2019. | Manuscript published on October 10, 2019. | PP: 3797-3800 | Volume-8 Issue-12, October 2019. | Retrieval Number: L3829081219/2019©BEIESP | DOI: 10.35940/ijitee.L3829.1081219
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: The article is devoted to the development of innovative approaches to staff management at international hotel chains. The article describes personnel as a driving force to solve problems related to the competitiveness, economic growth, and efficiency of international hotel chains. It is proved that staff management is the key component of the management system at modern hotels, as all targets of a hotel are achieved due to personnel ideas, approaches, and energy. It is determined that the staff management system requires improvement of methods of work with personnel and application of achievements of foreign science and practical experience, and this requires fundamental changes in the vision of the staff role in the development of international hotel chains and understanding the importance of career growth, which becomes the strategic task of both a hotel and a worker.
Keywords: Innovations, Management, Personnel, International Hotel Chain, Competitiveness, Career Growth, Hotel Business.
Scope of the Article: e-business