Redesign University Operational Performance Through Strategic Indicators, and Employees’ Commitment
Bandar Abdulla F. H. Alharthi1, Gamal S. A. Khalifa2, Amyia Bhaumick3

1Bandar Abdulla F. H. Alharthi, Faculty of Business and Accountancy, Lincoln University College (LUC), Selangor, Malaysia
2Gamal S. A. Khalifa, Faculty of Tourism and Hotels, Fayoum University, Egypt, and Faculty of Hospitality and Tourism, Lincoln University College (LUC), Selangor, Malaysia.
3Amyia Bhaumick, Lincoln University College (LUC), Selangor, Malaysia

Manuscript received on 28 June 2019 | Revised Manuscript received on 05 July 2019 | Manuscript published on 30 July 2019 | PP: 372-380 | Volume-8 Issue-9, July 2019 | Retrieval Number: H7077068819/19©BEIESP | DOI: 10.35940/ijitee.H7077.078919

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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (

Abstract: The new higher education systems have developed speedily with the standard and worldwide quality. The educational systems have endured long reformation and transformation processes from an old fashioned educational management model that deeply seated in the past to a strategic model. This study purpose is to identify the relationship among strategic planning (SP), organizational commitment (OC), and university operational performance (PERF). This relationship indicates the identifications of UAE universities. A quantitative research approach has followed in this study and survey-based questionnaire was appeared to collect data from universities academic staffs. All together 500 questionnaires was distributed among the staffs and 309 valid questionnaires were collected. Structural Equation Modelling (SEM) is conducted using data from 309 respondents. All study hypotheses were supported. SL is positively predicted OC and PERF. In addition OC mediates the relationship between SL and PERF. Managerial and theoretical implications are introduced.
Keywords: Strategic Planning, Organizational Commitment, University Performance, UAE.

Scope of the Article: Performance Evaluation of Networks